Program Overview

The Community Health Worker (CHW) Certificate prepares students to serve as frontline outreach advocates and liaison service providers. Graduates are equipped to link individuals and communities to health and human services, enhancing access and improving the quality of culturally competent care delivery.CHWs work in both clinical and community-based settings, providing services such as health education, informal counseling, social support, direct care coordination, advocacy, and case management. These roles aim to establish and promote individual and community self-sufficiency and health capacity.

The program incorporates education in core competencies accredited by the Massachusetts Department of Public Health, aligning with state certification requirements.

Program Highlights

  • Designed to be completed in a structured timeframe, facilitating entry into the workforce.
  • Accredited by the Massachusetts Department of Public Health, aligning with state certification requirements.
  • The program consists of 28 credits, structured to be completed over two semesters.

Program Details

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View and print the required courses for the Community Health Worker Certificate.

Guided Pathway >

Upon completion of the program, graduates will be able to:

The curriculum is structured to provide comprehensive knowledge and practical skills essential for community health work. Courses include:

  • The Human Services Worker
  • Community Health Worker Core Competencies
  • Life Changes & Crisis: Adaptation & Intervention
  • Introduction to Psychology
  • Helping Skills in Human Services

For a full list of courses visit our.

Graduates of the Community Health Worker Certificate program are prepared for entry-level positions in various health and human service settings such as clinics, hospitals, community organizations, and public health agencies. Potential roles include:

  • Community Health Worker
  • Health Educator
  • Patient Navigator
  • Outreach Specialist
  • Case Manager

Students interested in continuing their education can apply credits from this certificate toward ϳԹ’s Human Services Practitioner Associate Degree. This seamless transition allows for further academic and professional advancement in the human services field.

Additionally, ϳԹ maintains transfer agreements with various four-year institutions, expanding opportunities for students to pursue bachelor's degrees in their chosen fields. Students are encouraged to consult with academic advisors to explore transfer agreements and plan their academic pathways accordingly.

Explore Transfer Options >

PROGRAM FACULTY

Brent Munson
Program Coordinator
Full-Time Faculty
Office: LE-134
781-477-2103
bmunson@northshore.edu


ADMINISTRASTION

Mary Meng-Lee
Dean of Human Services and Emergency Response Pathways
Office: LS321
781-477-2283
mmenglee@northshore.edu

Cheryl Gebhardt
Administrative Assistant
Office: LS-319
781-477-2215
cgebhard@northshore.edu

Brent Munson
Faculty/Program Coordinator
ϳԹ Human Services Programs

Lisa Barrett
BHWET/MAHIRE Grants Assistant Coordinator/ϳԹ

Christian Bednar, Ph.D.
Interim CAO/Assistant Provost Academic Affairs

Steven Chisholm
Faculty/Program Coordinator
ϳԹ Drug & Alcohol Programs

Mary Jo Cooper
VP of Developmental Services
Bay Cove Human Services Inc.

Erinn Gilmore
Faculty/Program Coordinator
ϳԹ Developmental Disabilities Programs

Jennifer James Price
Assistant VP Strategic Employment Relations
ϳԹ

Holly Jarrell-Marcinelli
Director of Consumer Services
Greater Lynn Senior Services
Adjunct Faculty/ϳԹ

Stephanie Kilgour
Human Services Program Student/ϳԹ

Shayna LeBlanc
Talent Acquisition Specialist
Bay Cove Human Services Inc.

Mike Lilley
Director of Programs and Partnerships
Salem Food Pantry

Collette Lima
Racial Justice Organizer
Essex County Community Organization

Lynn  Marcus
Career Placement Coordinator/ϳԹ

Nerissa McCormick
Director Clinical Development/Coordinator Internship Program
Eliot Community Services

Mary Meng-Lee
Dean of Human Services & Emergency Response Pathways
ϳԹ

Rebecca Mirick
Associate Professor/BSW Coordinator
Salem State University

Collins Musika
Human Services Program Student/ϳԹ

Jack Petras
Private Practice/Consultant
Massachusetts Department of Mental Health
Adjunct Faculty/ϳԹ

Stephanie Rana
Children's Friend and Family Services
Lynn Area Director

Rachel Roesler
Faculty/Criminal Justice Program
ϳԹ

Mary Sarris
Northshore Workforce Board
Workforce Grant-Mass General Brigham/Beth Israel Lahey

Troy Smith
Faculty/ϳԹ

Gisela Suarez
Community Health Worker
Adjunct Faculty/ϳԹ

Gerard Sullivan
Adjunct Faculty/ϳԹ

Kei Tiggs
Academic Advisor/ϳԹ

Please note the data above reflects a degree in the listed program

Program Questions

humanservices@northshore.edu
781-477-2215

General Assistance

Visit CentroHub, ϳԹ’s virtual concierge.

Accreditation

ϳԹ is an accredited public institute of higher education where all are welcome and each is challenged. ϳԹ is accredited by NECHE, the New England Commission of Higher Education.

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